Access Statement for Heathside Guest House

Introduction

We try our hardest to make sure we can meet the needs of all our visitors. This is a list of what we can offer to help you make your choice.

Unfortunately we are not able to offer accommodation for anyone with full mobility problems, but we are able to offer accommodation for part-wheelchair users. Our dining room and lounge are both located on the ground floor as well as an en suite double bedroom.

Our premises have central heating throughout.

There are smoke alarms in all rooms and hallways as well as emergency lighting.

Free WI-FI internet access is available in all rooms.

If there are any questions not answered in the following section, please contact us with your enquiry and we’ll do our best to help you.

Pre-Arrival

  • Bookings and enquiries can be made by telephone or email.
  • The access statement can be sent via email upon request or downloaded from the website.
  • There are bus stops within 400 yards of the property which is located on the A38 Droitwich Road. Worcester’s ‘Park and Ride’ bus service is approximately 1 mile away. Worcester’s two railway stations are 2.5 miles away.
  • Worcester city centre is 2.5 miles from Heathside Guest House.
  • Worcester’s Shopmobility Centre is located in the Crown Gate Shopping Centre (2.7 miles away) – telephone +44 (0)1905 610523.
  • Two taxi firms provide accessible vehicles: Associated Bluestar (01905 610022 / 763939) and Kempsey Cars (01905 820921)

Arrival & Car Parking Facilities

  •  Our 9-space car park has a wide entrance with plenty of manoeuvring room for reversing in and out.
  • Parking spaces are unmarked; the surface is level throughout and covered with gravel and is entered via a dropped kerb. There is bright external lighting in the car park and to the entrance to the property.
  • Pets are not allowed on the property.
  • There is intercom access to the building prior to check-in. Guests are then issued with access keys to all necessary doors.
  • There is a small 9cm step on the door frame into the main entrance.

Main Entrance, Reception & Ticketing Area

  • The entrance is 70cm wide with a small step of 9cm.
  • Door bell is located at a height of 140cm.
  • The main door is opened using a Yale lock.
  • There is an emergency call button adjacent to the front door and a fire alarm button and fire extinguisher as you enter.
  • There is a small WC near the entrance: the doorway is 68cm wide and the handle is 125cm high.
  • There is a small step into the corridor of 8cm.

Public Areas – Hall, Stairs, Landing, Corridors etc

  • The ground floor corridor is mostly 70-80cm wide, but is 67cm at its narrowest point.
  • The first floor is accessed only by stairs in both wings of the property, both with hand rails.
  • Fire call alarms and fire extinguishers are located at the top of both flights of stairs.
  • There is a small WC on the ground floor, but all roooms have their own WC.
  • The floors are covered with short-pile carpet.
  • Public Areas – Sitting room, lounges, lobbies etc
  • The guest lounge is situated on the ground floor.
  • There are two 2-seater sofas and one chair.
  • The large-screen television is wall-mounted and has teletext for subtitles.
  • There is short-pile carpet throughout all public areas.

Public WCs

  • The downstairs WC has a vinyl floor, as do all the en suite bathrooms.
  • The small wash basin is waist-high.

Restaurant / Dining Room, Bar & Bar area, Take Away & Cafe

  • The non-smoking dining room is located on the ground floor.
  • There is a small downward slope into the conservatory area.
  • The floor covering is short-pile carpet.
  • There are double doors at the rear of the conservatory for emergency escape.
  • Breakfasts are waitress-served.
  • The downstairs WC is the next room along and is accessed via an 8cm step.

Laundry

  • There are no laundry facilities on site.
  • Iron and ironing boards can be made available to guests.

Shop

  • Not available.

Treatment room/s

  • Not available.

Leisure Facilities

  • Not available.

Outdoor Facilities

  • Not available.

Conference & Meeting Rooms, Banqueting

  • Not available.

Clubs & Entertainment

  • • Not available.

Bedrooms & Sleeping Areas

GROUND FLOOR:

  • ROOM 1: double bed, teletext TV, cordless kettle. Flooring is short-pile carpet. Door width: 70cm; space around bed: 40-50cm.

FIRST FLOOR:

  • ROOM 2: double bed, teletext TV, corded kettle. Flooring is short-pile carpet. Door width: 70cm; space around bed: 40-50cm.
  • ROOM 3: two single beds, teletext TV, corded kettle. Flooring is short-pile carpet. Door width: 70cm; space around bed: 50cm.
  • ROOM 4 1 single and 1 double bed, teletext TV, corded kettle. Flooring is short-pile carpet. Door width: 70cm; space around double bed: 60 & 113cm; space around single bed: 221cm.
Bathroom, Shower-room & WC [Ensuite or Shared]

GROUND FLOOR:

  • ROOM 1: En suite door: 55cm wide; vinyl flooring; Shower cubicle step: 22cm; Shower control: 140cm high.

FIRST FLOOR:

  • ROOM 2: En suite door: 55cm wide; vinyl flooring; Shower cubicle step: 22cm; Shower control: 140cm high.
  • ROOM 3: En suite door: 70cm wide; vinyl flooring; Step down into bathroom: 19cm; Shower cubicle step: 24cm; Shower control: 130cm high.
  • ROOM 4: En suite door: 64cm wide; vinyl flooring; Shower cubicle step: 27cm; Shower control: 135cm high.

Additional Information

  • Heathside has a ‘no smoking’ policy in all parts of the building.
  • Smoking is not allowed outside the building where it is near to doorways or windows.
  • Wi-fi access is available throughout the building. Mobile phone network signals are good to excellent throughout.
  • Fire procedures are detailed in every room and in public areas along with emergency numbers.

Address:

Heathside Guest House

172 Droitwich Road

Fernhill Heath

Worcestershire

WR3 7UA

Telephone: +44 (0)1905 458245

Email: info@heathsideguesthouse.co.uk

Website: www.heathsideguesthouse.co.uk

Hours of operation: Open all year except Christmas and New Year.

Telephone answered: 0600-2200.

Local public transport:



National Rail Enquiries: 08457 48 49 50

FirstBus timetable enquiries: 0871 200 2233

Local accessible taxi numbers:

Silver Grey Private Hire: 07533 806349 or visit our website: www.silver-grey.com

Associated Bluestar: 01905 610022 / 763939

Kempsey Cars: 01905 820921